Heart of Bob’s: 2020

There are so many dedicated Bob’s employees throughout the country who work tirelessly every day to serve you. I have heard multiple stories throughout the years of employees going above and beyond to serve a customer or a fellow employee. These stories really melt my heart and to honor these employees I created the “Heart of Bob’s” award.

The “Heart of Bob’s” recognizes and shares the human stories of selfless acts that exemplify The Bob’s Way and stand as a model of behavior to be admired and appreciated. 

Every quarter I honor a select group of employees. These employees are presented with a crystal Heart of Bob’s award during a ceremony in their honor. 

Here are the most recent Heart of Bob’s honorees:

Amy Franz

Amy Franz receives the Heart of Bob’s award | Bob’s Discount Furniture
Amy Franz served Thanksgiving dinner to veterans in Illinois.

Amy Franz is my Information Technology Technician in Chicago, Illinois. As part of a motorcycle club that focuses on supporting the local military community, Amy opened her home on Thanksgiving to 100 veterans. Working with friends and family Amy provided a hot meal and a warm place to enjoy a special day to many in need. For her generosity and community giving Amy is awarded This Heart of Bob’s.

Jeff Popovich

Jeff Popovich receives the Heart of Bob’s award | Bob’s Discount Furniture
Jeff Popovich helped save a store associate from choking.

Jeff Popovich is my Senior Loss Prevention Manager in Shorewood, Illinois. While many think of the world of loss prevention as keeping the property from being stolen, Jeff knows the most valuable asset at Bob’s are our people. When an associate was choking, Jeff performed the Heimlich maneuver to clear the airway. For his unwavering focus on the safety of our associates and his courage to take swift action, Jeff is awarded This Heart of Bob’s.

Osvaldo Ruiz

Osvaldo Ruiz receives the Heart of Bob’s award | Bob’s Discount Furniture
Osvaldo Ruiz supports Cornerstone Services, an organization that aides with job placement for those with special needs.

Osvaldo Ruiz is a Human Resources Generalist in my Shorewood Distribution Center.  Watching how Osvaldo spends caring time with associates, it is quite evident that he puts his heart into his work. Whether it’s helping friends & families or building partnerships with organizations like Cornerstone Services that aids with job placement for those with special needs, Osvaldo is always there to listen with an empathizing ear. For his generosity of time and spirit, Osvaldo is awarded This Heart of Bob’s.

Melissa Ortins

Melissa Ortins leads her team before the Special Olympics Penguin Plunge in New Hampshire | Bob’s Discount Furniture
Melissa Ortins led a team that raised over $4,000 for Special Olympics.

Melissa Ortins is my Store Manager in Manchester, New Hampshire. When Melissa decided to organize a fundraiser she not only rallied a group of her team members to participate in the Penguin Plunge she costumed them all and fully-engaged social media to advertise the event. Her team raised thousands for Special Olympics of New Hampshire. With a contagious smile and determination of purpose, Melissa is a true team leader. For her unwavering spirit and embodiment of Bob’s Core Values Melissa is awarded This Heart of Bob’s.

manda Depelteau, sales associate, Manchester, NH, and Melissa Ortins enjoying the Penguin Plunge | Bob's Discount Furniture
Amanda Depelteau (left), sales associate, Manchester, NH, and Melissa Ortins (right) enjoying the Penguin Plunge.

Marianne Parker Brown

Marianne Parker Brown receives the Heart of Bob’s award | Bob’s Discount Furniture
Marianne Parker Brown hosts bingo every Wednesday at a local soup kitchen. 

Marianne Parker Brown is a Sales Associate in my Southington, Connecticut location. She volunteers with Hands On Hartford hosting bingo every Wednesday at a local soup kitchen. Known as the “Bingo Lady”, she supplies prizes for the winners every week. Marianne often rallies her team members in Southington CT, to help collect items for the homeless during the holiday season.  Her dedication has earned her the “Super Hero” award from Hands on Hartford. For her generosity and commitment to her community, Marianne is awarded This Heart of Bob’s.

Past Heart of Bob’s Honorees

Please visit the Heart of Bob’s page for a look at past honorees.

About the author / Bob

I consider myself the luckiest spokespuppet ever because I get to talk about the thing I love the most everyday – furniture! Tufted headboards, rustic finishes, the difference between a sofa and a couch (yes, there is a difference)… I could go on and on. Oh, I just love furniture and I’m SO excited that I have this blog to share my passion with you! It may take me a little longer to create posts – have you ever tried typing with clay hands – but I look forward to talking furniture with you!

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